Return to Help Index
Buyer's Guide
Do you do price matching or offer low prices on your products?
 
As a major distributor of various bidet products, Sanicare takes great pride in the low prices and great values we offer our customers. We work hard to ensure that our product selection, product availability, reliable delivery, and superior customer service work together to create a great shopping experience. We also want our customers to feel confident that Sanicare consistently offers great savings. Just email orders@sanicare.com or give us a call at 1.800.878.4791 for price match.
How do I order?
 
There are several ways you can order our products:

Order Online

By using our shopping cart: As you navigate our website, feel free to select the items that you want to order from the product list at the left hand corner. Click the "Add to Cart" link to add the desired item in your shopping cart.

Select the View Cart link to review the items in your shopping cart or make any necessary changes, and complete the ordering process by clicking on the Checkout link.

Order by Fax/Phone or US Mail:

You may also contact our customer service representative at Phone: (800) 878-4791 to assist you in placing your orders. To fax order, send it to (702) 800-5459
or mail your order to the below address with your check or money order. Please make check payable to BRISTOL GROUP HOLDINGS, LLC.

Bristol Group Holdings LLC
Sanicare
3211 Sunrise Ave
Las Vegas, NV 89101



Credit Cards Accepted:

You can use our Secure Order and safely enter your credit card number via our secure server, which encrypts all submitted information. We honor VISA, MasterCard, and Discover.

Payments by Check, Bank Draft or Money Order:

DO NOT SEND CASH. We accept payments denominated in US DOLLARS ONLY by personal check, cashier's check, US International Postal Money Order, Bank Money Order or International Bank Draft payable Bristol Group Holdings, LLC - Sanicare and mail to our check processing center at:

Bristol Group Holdings LLC
Sanicare
3211 Sunrise Ave
Las Vegas, NV 89101


Make sure that you provide the following information in your order:

* Item ID/number (Name of bidet and/or model type/product code)
* Brief description of the item (color, seat shape, etc.)
* Desired quantity
* Your Billing/shipping address
* Include check or money order payable to Sanicare for cost of item plus shipping and handling

Please note: Allow 3-5 business days for your check to clear. However, your order will not be shipped until we receive your payment. In addition, we cannot accept P.O. boxes for shipping addresses.

Payments by Paypal:

We also accept payment by paypal. You can choose "paypal" under payment method on the checkout process. Our paypal email is payment@sanicarebidet.com

We also accept payment via wire transfer:

  • Bank: Chase Bank
  • Brach: Whitney Ranch Branch
  • Address: 637 N. Stephanie St., Ste B-7, Henderson, NV 89014
  • Account Name: Bristol Group Holdings, LLC
  • Account Number: 123886290
  • Inbound Routing No: 322271627
  • Swift Code is CHASUS33


As soon as we receive your payment, your order will be processed.
Is your product price fixed or can it change?
  The prices shown on our website are fixed. We offer monthly specials so watch for products on special. Whatever price you see on the website is the price you pay (no more, no less). Any other information on our website can change without further notice such as information about coupon codes, information about a particular bidet model etc.
What do I need to do if I want to replace my order or the unit that I received?
  We cannot replace your order if it has already installed. If the product is not installed and still in original box, then you have to fill out the claims/returns form. Go to the homepage and click "claims and returns" on the right hand side menu. Replacement issues can only be done via email or thru this form.
What payment methods do you accept?
 
Credit Cards Accepted:

You can use our Secure Order and safely enter your credit card number via our secure server, which encrypts all submitted information. We honor VISA, MasterCard, and Discover. 

Payments by Check, Bank Draft or Money Order:

DO NOT SEND CASH. We accept payments denominated in US DOLLARS ONLY by personal check, cashier's check, US International Postal Money Order, Bank Money Order or International Bank Draft payable Pacific International Group Services, LLC dba Sanicare and mail to our check processing center at:

Pacific International Group SVCS, LLC dba SANICARE
14120 Live Oak Ave., Unit C 
Baldwin Park, CA 91706

Make sure that you provide the following information in your order:

* Item ID/number (Name of bidet and/or model type/product code)
* Brief description of the item (color, seat shape, etc.)
* Desired quantity 
* Your Billing/shipping address
* Include check or money order payable to Sanicare for cost of item plus shipping and handling

Please note: Allow 3-5 business days for your check to clear. However, your order will not be shipped until we receive your payment. In addition, we cannot accept P.O. boxes for shipping addresses.

Payments by Paypal:

We also accept payment by paypal. You can choose "paypal" under payment method on the checkout process. Our paypal email is sales@sanicarebidet.com 

We also accept payment via wire transfer:

Bank:  Chase Bank

Branch:   Burleson Branch

Address:  155 NW John Jones St., Burleson, TX  76028  USA

Account Name:  Pacific International Group Services, LLC

Account Number:  3934615755

Inbound Routing No:  322271627

Swift Code is:  CHASUS33


As soon as we receive your payment, your order will be processed.
How do I find my product?
  To find the product(s) you're looking for, you may (1) use the navigation menus on the left of our website. (2) type a keyword into the SEARCH box. You may also use our Product Index. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I navigate the site?
  To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
Is there a shipping cost in continental USA?
  We offer FREE standard shipping to 48 lower states and Canada for all orders $50.00 and above. Flat rate shipping rate starts at $6.99 for orders below $50.00. Smaller items such as hand bidets, and bathroom accessories are sent by US Postal mail. Products such as seat bidets will have the UPS/Fedex shipping information automatically forwarded to you by email. Delivery can take from 6-10 days, depending on your location.

Expedited shipping is available on domestic/international orders. The order page will show you shipping options by entering your state and zip code. Alternatively, send us an email with your shipping address for a quotation. In order for us to give you an accurate shipping rate for USA orders, we must know the item, quantity, and complete destination address.

For international orders, please email us at sales@sanicarebidet.com for a shipping quotation or other shipping options available to your country. You may also calculate shipping rates online.



Do you give discount for orders?
  Yes, we do. Discount rates and/or coupon codes are always listed on the website specifically on the homepage. You may give us a call for any special discounts. For wholesale discounts, please give us a call.

 

RESOURCES

  • Affiliate Program

  • Bidet Articles

  • Bidet Benefits

  • Buying Guide

  • Comparison Chart

  • Bidet FAQs

  • Bidet History

  • Bidet Installation

  • Bidet Reviews

  • Bidet Videos

  • Returns - Claims

  • Shipping

  • Testimonials

  • Toilet Measurements



  • Copyright 2016 Bristol Group Holdings, LLC. All Rights Reserved.