Account is automatically generated when you place an order on our website by providing just your email address and password.
Should you wish to just create an account for future purchases, please follow these steps:
Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
We ship most orders within 1-2 business days with
the exception of extra charges paid for expedited shipping. Cut-off time for any expedited shipping is 2:00PM Pacific Standard Time. You will receive a shipment confirmation when your order has shipped. For FREE SHIPPING option/Flat rate shipping option, smaller items such as hand bidets/insert bidets, we use Standard US Postal mail and no tracking number will be provided. But, you will receive a notice that your package has shipped. Please note that if you choose our FREE SHIPPING option or Flat rate cost option, it can take approximately 7-14 business days to arrive to you depending on your shipping location. Big items such as seat bidets, we use UPS ground/ Fedex and a tracking number will be provided.